We offer free local and international shipping if your order is over a certain amount.
- Delivery in Sweden: Free shipping for minimum orders of SEK 600.
- Delivery in Europe: Free shipping for minimum orders of € 60,00
If your order is under the qualifying amount, shipping costs will be added to your total at checkout.
- Delivery in Sweden: Shipping cost SEK 150.
- Delivery in Europe: Shipping cost € 15,00.
Some larger products such as Scooters, Rigs and Sleds are subject to custom shipping costs, which depend on your country and postcode. We will calculate transport costs after receiving your order. We will email you a quote including shipping costs. Please confirm your order by return email or you may cancel your order at this time.
AXAECO ships products via DHL, DPD and Bartolini all over Europe.
If you wish to arrange a different shipping method, email us at: firstname.lastname@example.org.
After we receive your order confirmation, allow 1-2 working days for preparation of your products and shipping from our warehouse. If necessary, we will make partial shipments of the products contained in an order; this is at no additional cost to the customer.
You can check the status of your shipment directly on the courier website, using the tracking references that we will send you via e-mail at the same time as the shipment notification.
Axaeco takes the utmost care in packaging its products.
If, at the time of delivery, the parcel appears damaged on the outside or broken, please affix the following statement on the Transport Document, together with your signature and that of the courier: “I accept the parcel(s) subject to verification because it is damaged”.
We also ask you to inform us immediately of your acceptance with reservations at the following address: email@example.com.
No amount is payable to the courier upon delivery of your package.
Orders are processed 24 hours a day, 7 days a week and are prepared in our warehouse from 9 a.m. to 5 p.m. Monday to Friday. Orders placed after 12 noon on Friday will be prepared the following Monday.
We inform you that orders from new users may incur slightly longer shipping times to allow for any necessary checks on your order.
We cannot guarantee that it is possible to change orders that have been paid for and entered into our system, as their processing is automated.
The delivery of the products you have purchased will be made by a specifically appointed courier to the address indicated by you. Please provide a telephone number so that the courier can contact you for delivery.
Once the package has been returned to the warehouse and the necessary checks have been made, we will send you an e-mail confirming acceptance of the return. The refund always includes the price of the returned items and the initial shipping costs. You will be reimbursed within 14 days. In case of orders that are cancelled before their shipment, the refund will be made within 3 working days from the acceptance of the request.
We remind you that the refund will be made using the same payment method chosen when ordering.
- Payments by credit card: the refund will be made on the same Credit Card used at the time of purchase; the time required to receive the credit will vary depending on the Bank.
- Paypal payments: the refund will be visible in your Paypal Account within 48 hours of receipt of the refund confirmation e-mail.
Taxes and customs duties
Unless otherwise stated, all items are shipped from Italy. There are no additional costs or duties on products marketed in countries belonging to the European Union. In the case of sales in countries outside the European Union, any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs. We are unable to advise what the thresholds and rates are for other countries as these are determined by the respective governments and can vary significantly between countries and even items. If upon delivery, there are any additional charges due our carrier will contact you to arrange payment.
There are no additional costs or duties on products marketed in countries belonging to the European Union. In the case of sales in countries outside the European Union, any taxes and duties will be charged to the customer.
The liability of Axaeco in respect of Items purchased on Axaeco.com/se is strictly limited to the purchase price of such items.
Axaeco products are covered by a 1-year warranty against material and manufacturing defects.
For further information on the product warranty, please refer to the general terms and conditions.
The prices of the products are indicated on the website and the currency is in Euros and SEK (depending on the language selected).
All prices are exclusive of shipping costs.
Shipping costs are calculated for each order. The exact amount of shipping costs depends on the country to which the order is to be shipped.
Axaeco reserves the right to change prices on Axaeco.com/se at any time without notice. Changes will not affect orders for which the Order Confirmation has already been sent.